How It Works
If you have an active subscription and your evaluation enters a failed state, ETF will automatically reset your evaluation once your renewal payment is processed.
This reset comes at no additional charge after your subscription renewal, allowing you to retry without incurring any extra fees.
Important: This policy applies only to evaluation accounts and does not apply to Elite accounts.
If your subscription payment is not successful, your subscription will be voided, and your account will be revoked.
Learn More
ETF provides helpful resources to understand more about account statuses and resets:
Difference Between a Failed, Archived, and Canceled Account: Learn about the different stages your account might go through and what each status means for your ability to reactivate or continue trading. Watch video
Understanding Evaluation and Elite Resets: Discover how the reset process works for both evaluation and Elite accounts, including important distinctions and policies for each. Watch video
To learn more, check out the videos on these topics available on Elite Trader Funding YouTube channel.