Why Routine Maintenance Happens
Routine maintenance is essential for keeping trading platforms running smoothly and securely. By regularly updating systems and performing necessary maintenance tasks, ETF ensures that all users can trade in a stable and reliable environment.
Impact on Trading Platforms
Between 4:00 PM and 5:00 PM CST, all ETF-supported trading platforms will be temporarily unavailable. This means that during this time, you will not be able to place trades or access your trading accounts. It’s important to plan your trading activities outside of this window to avoid any disruptions.
What to Do If You Encounter Errors
If you attempt to trade or access your account during the maintenance window, you may receive errors or be unable to log in. If this occurs, please wait until the maintenance period is over and try again. Once the maintenance is complete at 5:00 PM CST, your trading platform should return to normal, and you will be able to resume your trading activities.
Key Points to Remember
- Maintenance Window: Trading platforms will be unavailable between 4:00 PM and 5:00 PM CST on weekdays.
- Plan Your Trading: To avoid interruptions, ensure you have completed your trades before the maintenance window begins.
- Retry After Maintenance: If you encounter errors, simply wait until the maintenance period ends and try again.