What to do when TradingView add-on stops working

Occasionally, the connection between TradingView and Tradovate may break due to external factors. While this can interrupt TradingView’s access, you are not locked out of your account and can still manage trades directly through Tradovate.

Step-by-Step Solution

Access Tradovate Directly

Go to Tradovate’s Login Page and log in with your credentials. This direct access ensures you remain connected to your account while TradingView is temporarily unavailable.

2. Manage Your Account Through Tradovate

Once logged into Tradovate, you can fully monitor and manage your trades, account settings, and other essential features. Familiarizing yourself with Tradovate’s interface will help ensure seamless control during any TradingView issues.

3. Understand ETF's Policy on External Issues

Elite Trader Funding (ETF) is not responsible for third-party service disruptions, including data issues caused by TradingView or other external entities. ETF guarantees continuous access to accounts through Tradovate, which remains unaffected by TradingView’s add-on outages.

4. Contact Support if Needed

If the issue persists or you have further questions, reach out to ETF’s support team for assistance.

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