Common Issues with Multiple Sessions
When logged into both Tradovate and TradingView, or across different devices, you may encounter session-related problems such as:
Chart Freezing or Not Updating: With multiple sessions open, charts may fail to refresh or become frozen.
Stuck Prices: Prices can become static and not reflect real-time market data, leading to potential errors.
Difficulty Switching Instruments: The platform may lag or become unresponsive when trying to change trading instruments.
Lagging Due to Session Conflicts: Session conflicts can cause noticeable delays in platform performance.
Invisible Accounts: Some accounts or data might not load properly.
Connection Instability: Frequent disconnections may occur as the platform attempts to manage multiple sessions.
Session Management on Tradovate
Tradovate offers several platforms that count as separate sessions when logged in simultaneously:
Tradovate Web: Accessed through Tradovate Web.
Tradovate Download: A downloadable desktop application for Windows and Mac.
TradingView Sessions
In TradingView, each browser tab counts as a separate session, which can lead to conflicts if multiple tabs or devices are used simultaneously.
Tip: If session issues arise, log out of all active sessions and log back in on a single device or tab.
Resolving Session Conflicts
To minimize disruptions:
Limit Active Sessions: Stick to a single active session across both platforms.
Log Out and Back In: If issues persist, try logging out of all sessions before logging back in on one device.
For continued issues, contact ETF Support for further assistance.