Maintenance Schedule
Rithmic conducts weekly system maintenance from Friday 4:00 PM CST to Sunday 4:00 PM CST. If you create a trading account after 4:00 PM CST on a Friday, you will not be able to access your account until maintenance concludes on Sunday at 4:00 PM CST.
Account Access After Maintenance
If you create an account during the maintenance window, or pass your evaluation late on a Friday, here’s what you need to do:
- Log Out and Log Back In: Once maintenance is complete (Sunday 4:00 PM CST), log out of your platform, such as NinjaTrader, and log back in to access your account.
- Access to Elite Status: If you passed your evaluation on a Friday and are waiting to achieve Elite status, you will need to wait until after the maintenance window to see the update reflected in your account.
Why Maintenance is Necessary
Rithmic’s routine maintenance ensures the platform operates smoothly and securely. Regular updates during this window help maintain system performance and protect account integrity.
Impact on Trading
For those who set up accounts or pass evaluations late on Fridays, the maintenance window introduces a slight delay in accessing or updating account status. However, this process is crucial to ensuring the platform’s reliability for all users.
Key Points to Remember
- Account Creation After 4:00 PM CST Friday: You must wait until Sunday 4:00 PM CST to access your new account.
- Passed Evaluations on Friday: Users who pass an evaluation on a Friday must also wait until Sunday 4:00 PM CST for their Elite status to be reflected in their account.